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SHIPPING AND DELIVERY POLICY

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Last updated: August, 15 2025

This Shipping and Delivery Policy is part of our Terms and Conditions (“Terms”) and should be read alongside our main Terms: https://designwebmasters.com/terms-and-conditions/. Please carefully review our Shipping and Delivery Policy when purchasing our products. This policy applies to any order you place with us.

What Are My Shipping & Delivery Options?

✅ Digital Delivery Only

All our services are delivered digitally via email, client dashboards, or secure cloud-based platforms.

  • 📧 Mode of Delivery: Email, Google Drive, WhatsApp, Zoom, or other collaborative tools

  • ⏳ Delivery Time: Varies by service (details below)

Digital Goods and Services

Since we exclusively sell services and digital goods, no physical shipping is required for any of our products.

📅 Estimated Delivery Timelines

Service Delivery Estimate
Website Development 5–15 business days
Website Maintenance Packages Ongoing (based on selected plan)
SEO Services Begins within 2–3 business days
Digital Marketing Campaigns Begins within 3–5 business days
Graphic/Content Design (if any) 2–7 business days

Note: These are estimated timelines and may vary based on project complexity, client response times, and current workload.

Do You Deliver Internationally?

We provide worldwide delivery for our services and digital products. Free shipping applies to all international orders as well, but since we sell only digital goods and services, no physical shipping is involved.Please be aware that international customers may be subject to various rules, restrictions, taxes, or duties depending on their country’s laws. Customers are responsible for complying with local regulations and covering any additional costs or taxes incurred.

🔄 Order Confirmation

After your order is placed:

  1. You will receive a confirmation email or WhatsApp message with your order details.

  2. Our team will connect with you within 24–48 business hours to begin onboarding or request additional project details.

  3. Once we have your input, work on your project will begin as per the mutually agreed timeline.

🌐 No Physical Shipping Required

We do not ship any physical goods. All our offerings are virtual services or digital assets that are securely delivered online.

🔒 Secure File Transfer

All files, deliverables, reports, and assets are shared using secure, trusted platforms such as:

  • Google Drive

  • Dropbox

  • Email (PDFs, documents, etc.)

  • Project management tools like Trello, Notion, or Asana (if applicable)

Questions About Returns?

If you have questions about returns, please review our Return Policy.

New Year offer Policy

  • Website Delivery Timeline:

    • Websites will be delivered within 3-5 working days of receiving all required materials (e.g., product details, images, and content).

  • Incomplete Submissions:

    • Delays caused by incomplete submissions from the client are not the responsibility of Design Web Masters.

  • Delivery Confirmation:

    • Clients will be provided with a preview link for approval before making the site live.

  • Hosting & Domain:

    • Hosting and domain setup are the client’s responsibility unless agreed upon in advance.
    • Any delay in domain purchase or DNS changes may affect the delivery timeline.

Promotional Offer Deliveries

Orders placed under any promotional campaign, including the Independence Day Offer – 50% OFF with Code LOVEINDIA, will follow the same standard delivery timelines mentioned in this policy. However:

  • Project initiation will only begin once full payment of the discounted amount is received and all required materials (content, images, product details, etc.) are submitted by the client.
  • Delays caused by incomplete submissions or late responses from the client will not affect the offer’s validity but may extend the delivery date.
  • Offer discounts apply only to the service cost and do not include additional charges such as domain purchase, third-party software licences, or paid plugins.
  • In case of order cancellations under this offer, any applicable refund (if permitted under our Refund Policy) will be calculated on the discounted amount actually paid, not the original listed price.

How Can You Contact Us About This Policy?

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